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07 / 12Capital Exchange Limited2020

Capital Exchange Finance

A mobile service experience translating a Hong Kong currency-exchange business into a direct, trustworthy digital journey.

Fintech · Mobile application · UX/UI
Capital Exchange Finance project
Context

Moving an established service into mobile

Capital Exchange Limited operates from the centre of Tsim Sha Tsui, serving international businesses, shoppers and travellers. The project translated that physical service into a mobile application where essential information and exchange actions could be reached without unnecessary friction.

Capital Exchange Finance project view 1 of 3
The challenge

Building trust on a small screen

Financial services require clarity at every step. The interface needed to make rates, requests and confirmations easy to understand while giving the application enough visual restraint to feel dependable rather than promotional or complicated.

Capital Exchange Finance project view 2 of 3
Outcome

A direct service journey

The resulting design uses focused screens, concise actions and familiar mobile conventions to connect customers with the exchange service. The system gives each task room to breathe while maintaining a consistent visual language from entry to confirmation.

Capital Exchange Finance project view 3 of 3

A concise financial-service journey that makes the business easier to access while retaining the confidence expected from an established exchange.

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